Terms and Conditions ez96 —
Complete Member Guide

1Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and ez96 ("Company", "we", "us"). This Agreement governs your use of the ez96.fun website, the ez96 mobile app, and all related services (collectively referred to as the "Platform").

Continued use of the ez96 Platform after any amendment to these Terms is published will be deemed your acceptance of those changes. ez96 recommends that you review this page periodically to stay informed of the latest terms.

• These Terms take effect from the date you first access the ez96 Platform.
• These Terms supplement and do not replace any applicable game-specific agreements.
• This Bahasa Melayu version is the primary reference document for Malaysian users.

2Eligibility & Account Registration

To register and use the ez96 Platform, you must meet all of the following eligibility criteria at all times:

• Age Requirement: You must be at least 18 years of age. ez96 takes the protection of minors and young people from gambling seriously.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• One Account Only: Each individual is only permitted to hold one ez96 account. Owning multiple accounts is prohibited and may result in the suspension of all associated accounts and forfeiture of balances.
• Accurate Information: All information you provide during registration must be accurate, complete, and up to date. ez96 reserves the right to request identity verification (KYC) documents at any time.
• Non-ez96 Employees: ez96 employees and their immediate family members are not eligible to create member accounts or participate in any promotions.

Ez96 reserves the right to decline any registration application or close any account that does not meet the above eligibility criteria, without the need to provide a reason. Any balance in an account closed due to fraud or breach of terms will be forfeited.

3Account Management

As an ez96 member, you are fully responsible for all activities that occur in your account, including any transactions, bets, or communications made using your login credentials.

• Password Confidentiality: You must keep your account password strictly confidential. Do not share your login credentials with anyone, including family members.
• Two-Factor Authentication: ez96 recommends that all members enable two-factor authentication (2FA) for an additional layer of security on their account.
• Unauthorised Access Notification: If you suspect your account has been accessed without authorisation, contact the ez96 support team immediately via live chat.
• Information Updates: You are responsible for ensuring that the personal information in your account remains accurate and up to date. Any changes must be notified to ez96 within 14 days.
• Inactive Account: Accounts showing no login activity for 12 consecutive months will be considered inactive. ez96 reserves the right to charge a monthly administration fee on such inactive accounts.

4Deposit & Withdrawal of Funds

Ez96 offers a range of deposit and withdrawal methods suited for users in Malaysia. All financial transactions are processed through secure, industry-standard payment systems.

Deposit:

• The minimum deposit per transaction is RM 30, unless otherwise stated in a specific promotion.
• All deposits are processed instantly once payment is confirmed by the payment service provider.
• Ez96 does not accept third-party deposits. Funds must originate from a bank account or digital wallet registered in the same member's name.
• Ez96 reserves the right to reject any deposit suspected of being linked to illegal activity or financial fraud.

Withdrawal:

• The minimum withdrawal per request is RM 50.
• All withdrawals will be processed within 1 to 3 business days after the request is submitted and account verification is complete.
• The first withdrawal from a new account requires a full KYC review before it is processed.
• Ez96 reserves the right to request additional supporting documents for any withdrawal deemed unusual in amount or transaction pattern.
• Funds will be returned to your original deposit method unless otherwise directed by the ez96 finance team.

5Bonuses & Promotions

Ez96 offers a variety of bonuses and promotions for new and existing members. All promotional offers are subject to the specific terms and conditions stated alongside each promotion, as well as the following general conditions:

• Wagering Requirement (Rollover): Each bonus received carries a minimum wagering requirement that must be met before any withdrawal is permitted. The rollover ratio for each bonus is clearly stated on the relevant promotions page.
• Bonus Validity Period: Unused bonuses that expire within their validity period will be automatically forfeited without any compensation.
• One Active Bonus at a Time: Members may only hold one active bonus at a time unless otherwise stated in the relevant promotion's terms.
• Abuse Prevention: Any attempt to exploit bonuses, including opening multiple accounts, using opposing betting methods (arbing), or colluding with other members for this purpose, is prohibited and may result in the cancellation of all bonuses and account closure.
• ez96 Discretion: ez96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6Game Rules

All games available on the ez96 Platform, including slot games, Live Casino, Bingo, and Sports Betting, are governed by specific rules found in each game's help section. However, the following general rules apply to all games:

• Game results recorded by the ez96 system are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical failure or connection disruption during a game session, ez96 will use game data stored on the server to determine a fair final outcome.
• Minimum and maximum bets for each game are set by the game provider and may vary according to a member's VIP level.
• Progressive jackpot wins are subject to verification and a special payment process that may take up to 7 business days.

7Prohibited Conduct

Use of the ez96 Platform is subject to a strict code of conduct. The following activities are strictly prohibited and may result in permanent account suspension or closure:

• Use of automated software, bots, or any unauthorized tools to access or interact with the ez96 Platform.
• Any attempt to hack, breach, or disrupt the ez96 technical infrastructure in any way.
• Manipulating games, exploiting software vulnerabilities, or engaging in any form of in-game fraud.
• Using the ez96 Platform for any money laundering or illegal activity financing.
• Opening an account using a false identity or another person's identity without their consent.
• Sharing, selling, or transferring your ez96 account to any other party.
• Spreading false or misleading information about ez96 on any public platform.
• Any form of threats, harassment, or abusive behavior toward ez96 support staff.

8Intellectual Property

All content on the ez96 Platform, including but not limited to interface design, logos, graphics, text, software code, trade names, and the ez96 brand, is the exclusive property of ez96 or its licensors.

• You may not copy, distribute, modify, publicly display, or commercially exploit any ez96 content without prior written consent from ez96.
• Limited personal use of Platform content for non-commercial purposes is permitted, subject to the conditions of these Terms.
• Any infringement of ez96 intellectual property may result in legal action.

9Limitation of Liability

To the extent permitted by applicable law, ez96 shall not be liable for any direct, indirect, incidental, or consequential losses arising from:

• Use of or inability to use the ez96 Platform for any technical reason.
• Any interruption, delay, or error in the transmission of data over the internet.
• Betting losses incurred while playing on the ez96 Platform.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.
• Any changes or discontinuation of ez96 services that affect your gaming experience.

In all circumstances, ez96's maximum liability to any member shall not exceed the total deposits made by that member in the 30 days preceding the relevant liability claim.

10Account Termination

Either you or ez96 may terminate this agreement and close the account at any time, subject to the following conditions:

Closure by Member:

• You may request account closure by contacting the ez96 support team via live chat.
• Before an account is closed, all wagering requirements tied to active bonuses must be completed, or those bonuses will be forfeited.
• Eligible cash balances will be processed for withdrawal once the final review is complete.

Closure by ez96:

• Ez96 reserves the right to immediately close or suspend any account in the event of a breach of these Terms.
• In cases of serious violations such as fraud or money laundering, account balances may be frozen while an investigation is conducted.
• Ez96 reserves the right to close an account without cause by providing 30 days' notice, and all valid balances will be returned to the member.

11Privacy Policy & Data Protection

The collection, use, and protection of your personal data by ez96 is governed by our separate Privacy Policy. The ez96 Privacy Policy forms part of these Terms and Conditions and should be read together with this document.

• Ez96 collects and processes your personal data solely for the purposes stated in our Privacy Policy.
• Your data is protected by 256-bit SSL encryption and appropriate technical and organisational security measures.
• Ez96 will not sell your personal data to third parties without your consent, unless required to do so by law.
• You have the right to access, correct, or request the deletion of your personal data by contacting the ez96 support team.

For more information on how ez96 handles your personal data, please refer to Privacy Policy our complete.

12Amendments to Terms & Governing Law

Ez96 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the ez96 Platform.

• Notices of material changes will be communicated to members via email or in-platform notification where practicable.
• It is your responsibility to review these Terms and Conditions periodically to ensure you remain compliant with the latest version.
• Continued use of the ez96 Platform after any amendment is published constitutes your acceptance of the revised terms.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation. If negotiation fails, the dispute will be referred to binding arbitration under the applicable arbitration rules.